Privacy Policy
MiSignal – Emergency Notification Platform
Effective Date: March 24, 2025
MiSignal ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our application and services.
1. Information We Collect
We may collect the following types of information: • Personal Information: Name, phone number, email address • Contact Information: Emergency contacts or legal representatives you choose to add • Location Data: Last known location at the time an alert is triggered (if enabled) • Device Information: IP address, device type, and usage data • Communication Data: Messages sent through the platform (alerts and notifications)
2. How We Use Your Information
We use your information to: • Send emergency alerts initiated by you • Notify your designated contacts (family members, attorneys, or representatives) • Provide account-related notifications and security updates • Improve the performance and reliability of the service • Respond to user inquiries and support requests
3. SMS and Communications
By providing your phone number and registering for MiSignal, you consent to receive service-related SMS messages. These messages may include: • Emergency alerts triggered by you • Notifications sent to your designated contacts • Account activity and security alerts Message frequency varies based on user activity. Message and data rates may apply. You can opt out at any time by replying STOP. For assistance, reply HELP or contact support@misignal.app. MiSignal does not send marketing or promotional SMS messages and does not use purchased or third-party contact lists.
4. Sharing of Information
We only share your information in the following cases: • With your designated contacts when an alert is triggered • With trusted service providers (such as messaging and communication platforms like Twilio) to deliver notifications • When required by law or legal process We do not sell your personal information.
5. Data Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, or misuse. However, no system is completely secure.
6. Location Data
If you enable location services, we may collect and share your last known location when an alert is activated. This information is shared only with your designated contacts for emergency purposes. You can disable location access at any time in your device settings.
7. Your Rights
You may: • Access or update your information • Request deletion of your data • Opt out of SMS communications by replying STOP
8. Data Retention
We retain your information only as long as necessary to provide the service and comply with legal obligations.
9. Third-Party Services
MiSignal uses third-party providers (such as communication and messaging services) to operate the platform. These providers may process your information on our behalf.
10. Children's Privacy
MiSignal is not intended for children under 13 years of age.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the service constitutes acceptance of any changes.
12. Contact Us
If you have any questions about this Privacy Policy, please contact: MiSignal 📧 support@misignal.app 🌐 www.misignal.app